Amazon Seller Vacation Mode: When and How to Use It Without Losing Sales

Taking time off is necessary to become more energized and ready to grow your business. However, many sellers are afraid it will lead to lost sales or account issues. Luckily, it will not, as Amazon offers a seller vacation mode. 

In this article, we’ll overview everything you need to know about seller vacation mode, from what it is to how to set it up and what to do if you are planning to take a long time off. So, let’s dive into it. 

What is Amazon Seller Vacation Mode 

Amazon seller account vacation mode refers to the period when Amazon sellers take off. No one, including most successful sellers, can run a business 24/7. After all, there are other aspects to life. Vacation mode allows putting the seller account on hold for a certain time instead of completely shutting it down. 

For instance, you can deactivate your listings and avoid negative feedback with vacation mode. 

How to Not Lose Sales during Vacation Mode 

To avoid lost sales during vacation mode, make sure to complete a few very essential steps, which include fulfilling all the pending orders, automating customer messages or delegating tasks, and inactivating your listings in advance so no new orders can come in while you deal with the first two steps. Let’s take a more detailed look at the process. 

Fulfill All Pending Orders 

Whether you are working through fulfillment by the merchant or with Amazon FBA, you need to make sure you fulfill all the pending orders before taking off. Doing so can save additional time and stress when dealing with unfulfilled orders and angry customers. 

– Double-check fulfillment timelines: Review all unshipped orders and prioritize those with the closest deadlines.

– Confirm stock availability: Make sure you have enough inventory to fulfill existing orders before you pause new sales.

– Communicate with buyers: Notify customers about potential delays and provide tracking details to manage expectations.

Automate Customer Messages 

Customer communication automation is another important aspect to take care of before heading on a vacation. Clear communication is crucial, even when you are away. So, make sure to set up automated messages to ensure customer inquiries are answered. 

– Enable auto-replies for common questions about orders, returns, and shipping.

– Set expectations in advance. Update your storefront and product listings with estimated response times.

– Offer quick solutions. Include links to FAQs, refund policies, and tracking information to reduce back-and-forth communication.

Delegate Tasks 

Hiring a full-service Amazon agency can keep your store running while you’re away. In fact, even when you are present, partnering up with an agency can greatly help you scale and expand your business. They handle operations, customer service, and PPC campaigns to keep your business active. 

– Choose a reliable agency: Look for one with proven experience, positive reviews, and expertise in your specific category.

– Gain peace of mind: Agencies manage inventory, pricing, and advertising, allowing you to step away without worrying about performance drops.

– Keep sales active: They optimize listings, run promotions, and handle customer interactions to maintain revenue flow.

Inactivate Your Listings

If you cannot fulfill orders while on vacation, inactivating your listings prevents negative feedback and order cancellations. 

– Enable vacation mode: In Seller Central, pause new orders while keeping your account in good standing.

– Remove active inventory: Temporarily set listings to inactive instead of deleting them to retain rankings upon return.

– Plan for reactivation: Schedule a relaunch strategy with updated pricing and promotions when you return.

How to Put Your Seller Account on a Vacation Mode 

When you know everything is set up and automated, you can confidently put your Amazon seller account on vacation mode. Here is how to do it. 

– Step #1 Log into Seller Central: Navigate to Settings in the top-right corner and select Account Info from the dropdown menu.

– Step #2 Find the vacation settings: Under Listings Status, click Going on a vacation? to access the vacation mode options.

– Step #3 Inactivate your listings: Select Inactive for all marketplaces where you sell, then confirm the changes to prevent new orders.

– Step #4 Verify status updates: Check your Manage Inventory page to ensure all listings show as inactive. It may take a few hours for changes to take effect.

– Step #5 Keep fulfilling pending orders: Vacation mode only stops new sales—ensure all existing orders are processed on time to avoid negative feedback.

– Step #6 Reactivate when ready: When returning, go back to vacation settings, switch listings to Active, and review inventory levels before resuming sales.

What if You Plan to Take a Long Time Off?

If you plan to take a longer vacation than 7-14 days, then vacation mode won’t be the best option to proceed if you want to generate income. What should you do? A professional and full-service Amazon agency can greatly help in this case. 

The main benefits of partnering up with a full-service agency include the following: 

• Maximize sales while away

Agencies handle everything from inventory management to advertising, keeping revenue steady.

• Maintain account health

Experts ensure compliance with Amazon policies, preventing issues like account suspensions or listing removals.

• Optimize advertising spend

Professional PPC management helps lower ACoS and improve ROI without manual oversight.

• Improve customer experience

Agencies handle inquiries, reviews, and returns to maintain high seller ratings.

• Free up your time

With professionals managing your store, you can focus on other priorities without operational stress.

Main Services of Full Service Agency 

A full-service Amazon agency like Enso Brands takes care of critical aspects of your store, ensuring continuous growth and smooth operations. The main services include: 

• Listing optimization

Enhancing product titles, bullet points, descriptions, and images increases conversions.

• PPC campaign management

Running and optimizing Amazon ads to improve visibility and profitability.

• Inventory and supply chain management

Ensuring stock levels remain balanced to prevent stockouts or excess inventory.

• Account health monitoring

Managing compliance, resolving issues, and maintaining strong seller performance metrics.

• Review and feedback management

Encouraging positive customer feedback and addressing negative reviews effectively.

Enso Brands – You Relax while We Expand Your Business

Whether on vacation or in active collaboration with us, we will ensure your business stays on top of its performance, ensuring continuous growth. Enso Brands is a reliable, full-service Amazon agency that will provide you with a dedicated account manager and an expert opinion to handle every aspect of your storefront. 

You can simultaneously enjoy your vacations and the results of your efforts while growing your business. Contact us to learn more about what we offer, and let’s grow your business together.